Always Free Delivery in Calgary

Refund Policy

Your satisfaction is our top priority! If you do not absolutely love your new purchase, you may return the item(s) by mail within 30 days of purchase for a full refund of the original purchase price. Sale items are not eligible for returns. Shipping costs are non-refundable. Item must be new and unused, in original condition and in the original packaging. Certain items are exempt from returns and refunds: Gift Cards, some health and personal care items, sanitary goods, food.

To complete your return...

  • Contact us first. We will send you details including the return shipping address. Mail the item back to us.
  • You are responsible for the return shipping costs. We highly recommend adding insurance/tracking when mailing the item.
  • Include the receipt/proof of purchase and a reason for the return.


We will replace your item if it is defective or damaged from the manufacturer. Please contact us and we will provide you with the return shipping address.

Credit or refund

We will issue an appropriate credit or refund in one of the following ways:

  • With an Original Paper Receipt, eReceipt, Original Packing Slip or Order Number, or a major credit card used at the time of purchase, the item’s purchase price will be refunded in the Original Form of Tender.
  • Once we receive your return, your refund will post to your credit or debit card account within 7 to 10 business days


If the item was marked as a gift when purchased, you will receive a gift certificate for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.